Privacy Policy – Sky Casino UK

This Privacy Policy explains how Sky Casino collects, uses, stores and protects personal data of customers located in the United Kingdom. The platform operates in accordance with UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

When you register and use Sky Casino services, certain personal information is collected in order to provide gambling services safely and legally.

Full name, date of birth and contact details.
Residential address and proof of address documents.
Payment information and transaction history.
Verification documents for identity and source of funds.
Technical data such as IP address, device type and browser information.
Gameplay history and account activity.

2. How We Use Your Information

Your personal data is processed for specific and lawful purposes.

To create and manage your account.
To verify your identity and age.
To process deposits and withdrawals.
To comply with anti-money laundering and regulatory obligations.
To monitor gambling activity for responsible gambling purposes.
To improve website functionality and customer experience.

3. Legal Basis for Processing

Sky Casino processes personal data under one or more of the following legal bases:

Compliance with legal and regulatory obligations.
Performance of a contract (providing gambling services).
Legitimate interests, including fraud prevention and security.
Consent, where required for marketing communications.

4. Sharing of Information

Your information may be shared only when necessary and with appropriate safeguards in place.

Regulatory authorities, including the UK Gambling Commission.
Payment service providers and financial institutions.
Identity verification and fraud prevention agencies.
Responsible gambling databases such as GAMSTOP where required.
Approved service providers supporting technical operations.

Personal data is never sold to third parties for commercial purposes.

5. Data Retention

Personal data is retained for as long as required by UK regulatory and anti-money laundering legislation. After the retention period expires, data is securely deleted or anonymised.

6. Data Security

Sky Casino uses industry-standard security measures, including encryption technologies, secure servers and restricted access controls to protect customer information from unauthorised access, loss or misuse.

7. Your Rights

Under UK data protection law, you have the right to:

Access your personal data.
Request correction of inaccurate information.
Request erasure where legally permissible.
Restrict or object to certain types of processing.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Marketing Communications

You may receive promotional communications if you have provided consent. You can opt out at any time through your account settings or by following the unsubscribe instructions included in marketing messages.

9. Cookies and Tracking Technologies

The website uses cookies to enhance functionality, analyse traffic and improve user experience. You may manage cookie preferences through your browser settings or via the website’s cookie management tool.

10. International Transfers

If personal data is transferred outside the United Kingdom, appropriate safeguards are implemented to ensure compliance with UK data protection standards.

11. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, you should contact Sky Casino’s customer support team. Requests related to personal data will be handled in accordance with applicable legal timeframes.

This Privacy Policy may be updated periodically to reflect regulatory or operational changes. Continued use of the platform indicates acceptance of the current version.